FAQ

Frequently Asked Questions

What materials are your jewelry made from?

Our jewelry is crafted from high-quality copper with a gold plating finish. This gives you the look and feel of gold at a fraction of the price. Copper is durable and hypoallergenic, making it suitable for most skin types.

How do I care for my gold-plated jewelry?

Avoid contact with water, perfume, lotions, and chemicals. Store in a dry place, ideally in the pouch provided. Wipe gently with a soft cloth after wearing to maintain shine. With proper care, your pieces will stay beautiful for years.

How long does shipping take?

Europe: 5-10 business days. United Kingdom: 5-7 business days. Turkey: 1-2 business days. Rest of World: 7-14 business days. Orders are processed within 1-2 business days from our Istanbul warehouse.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $35 to Europe and the United Kingdom.

What is your return policy?

We offer a 30-day return policy. Items must be unworn and in original condition with packaging. Buyer covers return shipping. Refunds are processed within 5-7 business days after we receive the return. Visit our Shipping & Returns page for full details.

Do you ship worldwide?

Yes, we ship to most countries worldwide. If you are unsure whether we ship to your location, please contact us before placing an order.

Will my jewelry tarnish?

With proper care, gold-plated copper jewelry maintains its appearance for a long time. Avoid water and chemicals, and store properly to maximize the life of your pieces.

How secure is my payment?

All payments are processed through Stripe (WooPayments), a globally trusted payment platform. Your card information is encrypted and never stored on our servers.

Alışveriş Sepeti
Turkish